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    • Individuals
      • Budget Wellness
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      • Practical Insights
      • Program Policies
      • Non-Program Policies
      • Financial Tools
    • Businesses
ThenLogic

Stability. By Design.


  • Home
  • Individuals
    • Budget Wellness
    • Program Questions
    • Practical Insights
    • Program Policies
    • Non-Program Policies
    • Financial Tools
  • Businesses

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Program Term & Completion | Preparation | Scheduling | Missed Sessions 

Cancellations & Refunds 

Program Term & Completion

The ThenLogic Budget Wellness Program is designed to be completed over approximately four weeks, with up to fifty-six (56) days allowed for completion from your first session. 


Your program term begins on the date of your first session and allows up to fifty-six (56) days for completion.


For full details regarding scheduling, extensions, and program terms, please refer to your signed agreement.


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Program Preparation Requirement

Clients must submit the Client Intake Form & Agreement at least 72 hours prior to Session 1 to allow time for review.


If the required preparation materials are not received within this timeframe, Session 1 will be canceled without penalty. A new scheduling link will be provided within 24–48 business hours so the session may be rescheduled within the program term.


For full details regarding scheduling and program requirements, please refer to your signed agreement.


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Program Scheduling & Rescheduling

If it’s determined during Session 1 that the program is not the right fit, you’ll only be charged for that session, and any remaining program fees will be refunded.


If you cancel before the program begins, you’ll receive a full refund. 


If you cancel after the program has started, a $50 administrative fee will apply, and any remaining unused sessions may be refunded.


Sessions already completed are non-refundable.


For full details on cancellations, refunds, and program terms, please refer to your signed agreement.


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Missed or Late-Cancellations

Clients who arrive more than 15 minutes late will be considered to have missed the session.


Sessions missed without prior notice or canceled after the permitted timeframe will be deemed as completed.


Rescheduling must be completed using the link provided in your Calendly confirmation email and is subject to availability.


For full details regarding scheduling and rescheduling policies, please refer to your signed agreement.


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Program Cancellation & Refunds

If it’s determined during Session 1 that the program is not the right fit, you’ll only be charged for that session, and any remaining program fees will be refunded.


If you cancel before the program begins, you’ll receive a full refund. 


If you cancel after the program has started, a $50 administrative fee will apply, and any remaining unused sessions may be refunded.


Sessions already completed are non-refundable.


For full details, please refer to your signed agreement.


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 For standalone sessions, please refer to our Non-Program Policies


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